SUPRA KEY ACCESS
A current CRMLS account via JTGAR allows agents to subscribe to Supra key service. Supra's Wireless Information Network provides agents with a safe and reliable means for accessing and showing properties, and it provides agents with timely information about their listings. The Supra key issued by JTGAR uses the CRMLS access code, and can access lockboxes anywhere CRMLS shares data.
SupraWEB is Supra's online key management system. Get showing activity updates, manage your lockboxes, pay your bill, and more.
For information about lost or damaged keys, transferring your keys and keyboxes to/from another Association, discontinuing service, please contact the JTGAR office. All other inquiries should be directed to Supra:
Technical Support: (877) 699-6787
Email Supra Support
The eKey software allows your smartphone to access Supra's keyboxes using bluetooth technology. eKEY service is billed monthly instead of annually, like the ActiveKEY service. To subscribe to eKey service, you will require a Supra-compatible smartphone.
XpressKEYs allow agents to access Supra keyboxes; they are only issued to agents who do not use a smartphone. Keys are leased on a yearly basis from Supra (September to September).
iBox BT LE
JTGAR uses the Supra Bluetooth Low-Energy lockbox, and they are available for purchase at the JTGAR office. The default hours during which keys may be obtained from the keybox are between 8:30 A.M. to 10:00 P.M. during DST and from 7:30 A.M. to 9:00 P.M. standard time. If you would like to change these hours on your iBox, or or if you need to activate the Call Before Showing (CBS) code, please contact the association or ask during its primary programming.