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DISPUTE RESOLUTION CENTER

Free Help for REALTORS® and their clients to resolve disputes between themselves or with another REALTOR®.
C.A.R. Ombudsmen receive and respond to questions and complaints about members; can contact members to inform them that a client has raised a question or issue; and can provide an informed response to the person complaining

Professional arbitration services for disputes between parties to a real estate transaction.
Arbitration is like a privately conducted trial – the parties will be able to present evidence and witness testimony, and the arbitrators will reach a decision as to whether the complainant is entitled to money from the respondent.

Professional mediation services for disputes between parties to a real estate transaction.
Specially trained, objective, and highly qualified mediation professionals to assist the parties to resolve their real estate disputes.  Learn more about the program and fee schedule here or click on the link below to get started.

 If you believe a REALTOR® may have acted in an unethical manner and would like to file a grievance.

An ethics complaint gives the parties involved an opportunity to be heard and the REALTOR, if found to be in violation of the NAR Code of Ethics, Membership Duties or MLS Rules and Regulations, to be issued disciplinary action. 

A Step by Step on How to File a Grievance/Ethics Complaint: 
Some Useful Links: 
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C.A.R. Dispute Resolution Center

Peer-to-Peer Ethics - C.A.R. offers a free ethics infoline for REALTOR® members who would like assistance in determining which articles of the Code of Ethics, if any, have been violated. - non-legal ethics matters.  request form

C.A.R. Legal Hotline  213-739-8282

C.A.R. Professional Standards Program REALTORS® adhere to rigorous standards outlined in the Code of Ethics

Copyright © 2025 Joshua Tree Gateway Association of REALTORS®, All Rights Reserved

55896 Santa Fe Trail, Yucca Valley, California 92284, United States of America

Background image Creative Commons License CC0, Public Domain 

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